Summary of Reviews
Customer Reviews
Couldn’t be more pleased with new sound system and specialty lighting. The transformation of my space was not complete until MSM did their magic. 😊
Yes
Maceli's Banquet Hall & Catering
Not only did we receive a well working, high quality system for our space, the MSM team was wonderful to work with. I’m a return customer and will call up MSM again if I ever have a need!
Yes
Cross Point Community Church Wamego
Always available when I need help or equipment to rent.
Yes
Douglas County
Kent , Kirk and the team at MSM Systems designed a system for The Granada with Meyer that has been transformative for the room. Being an independent venue in the midwest, we had been in need of an system upgrade for quite a while, and the team at MSM had been supportive the whole way through our process until we were able to pull it together with their help.
Outside of the system install, I would have to make note of MSM’s continued willingness to work with our staff on elements we need to keep the PA at peak condition and maintain a level of quality our touring artists deserve.
….more like Clark “Kent” Clasen. This guy is PA Superman.
Yes
The Granada
Kent and team did an amazing job supporting Douglas County when we needed AV equipment because of water damage. When our purchased equipment arrived, they installed the equipment around our schedule. The new equipment is easy to use and works great.
Yes
Douglas County Kansas
MSM is great to work with and ensures that we have what we need at a reasonable price and timely manner. All of their techs are friendly and knowledgeable too.
Yes
McLouth United Methodist Church
MSM Systems is a super company and does high quality work using the best equipment. We have been working with MSM for many years now on multiple projects. All of the projects turned out well. Their engineering is superb! We are very happy they made one last trip to make adjustments that we requested. We already have (2) more improvements in the works with them doing both. They are the best in the area and we will continue using MSM for all of our video & audio needs.
Mike Flood – Media Chairman, United Methodist Church, Independence, KS
Yes
First United Methodist Church - Independence, KS
Kent and all of MSM are fantastic to work with. They are detailed, efficient, attentive, and do phenomenal work. They follow up and stand behind their work and their product. First rate company.
Yes
Corpus Christi Church
We had some technical problems with the HDMI distribution, but Kirk made a special trip down to resolve the issue.
I’m not real happy with the Blu-Ray player, but it might be my fault for not communicating better. All is well.
Yes
First United Methodist Church-Independence, Ks
Kirk is wonderful to work with. The crew came in and did everything as they had previously instructed. Thank you!
Yes
KU Dining
Great service and follow throughout the entire project, from ordering to installation.
Yes
USD497
Good System, just took a long time to get installed.
Yes
St Francis de Sales Catholic Church
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Yes
Council Grove UMC
The, team at MSM is amazing! They work hard to not only meet our demands, but their own high standards as well. We have worked with Kent, Kirk and Eddie for years now and they never fail to install a clean, seamless product with best audible and/or visual results.
Yes
Lawrence Arts Center
Always quick and professional from the design to the install.
Yes
KU and PN Gwen Productions
Thank you Kent!
We appreciate you working with us to find the right solution!
Yes
Bon Bon!
You all went above and beyond to make our grand opening a huge success! Thanks for taking such good care of us.
Yes
Christ Community Church - Olathe
A great experience all the way through!
Yes
Bishop Seabury Academy
Working with Kent and Eddie was a pleasure! Their expertise and professionalism was very much appreciated. The installation turn-around was quick, and Eddie walked myself and our studio manager through how the light board was programmed, which was very helpful! Eddie programmed the lighting board with several different lighting choices that will fulfill our programming needs, from concerts to author talks. Thank you so much, and we look forward to working with MSM again!
Yes
Lawrence Public Library
I love working with MSM and all the individuals who work to accomplish our goals around sound, projection, etc. They are professional and friendly. They care about getting it right and doing quality work.
Yes
Good Shepherd Lutheran Church
Kent Clasen, your staff and expertise helped me complete the installation and was very instrumental on what equipment to use for our Boardroom configuration. Thanks for all you help.
Yes
Lawrence Public Schools
Great customer service. The system sounds great.
Yes
University of Kansas Office of Recreation Services
Very professional, top quality work, and product.
Customer friendly.
I appreciate all the help Kent and staff. I know we can count on the best from you.
Yes
Eudora High School
Thanks so much for listening to the specific needs that our group has in presenting to groups of teachers. I feel like you really tried to match our needs to the appropriate electronic equipment.
Yes
Kansas Reading First
Thanks for working around our crazy schedules and kids!
This system is better than I ever dreamed. We have the sound of an auditorium in a gym!
Yes
New York Elementary
MSM did a great job. They worked around classes all day and still got the job done in a timely manner, This is the first year people have made positive comments about the sound system at our graduation. Thanks.
Yes
Baldwin USD 348
As always, MSM Systems was a pleasure to work with in all aspects of the installation. We are grateful to Kent, Kirk, & Eddie for all that they have done to improve our audio/visual offerings.
Yes
KU Memorial Unions
Sound is weak north around the concession stand
Yes
Eudora High
I will be calling you about putting in a hearing assistance at St. Fidelis in Victoria.
Yes
St. John's- Lawrence
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Yes
Legal Services for Students Univ. of Kansas
Very professional staff and the equipment is so easy to use. Thank you!!
Yes
Eldridge Hotel
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Yes
West E. Free Church
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Yes
Church of the Open Door
MSM is our go-to for sound needs!
Yes
Lawrence High School
MSM was great to deal with, the product, service, & communication was always done in a warm & friendly, yet business like manner. They did everything in a way that left no regrets for dealing with them. Great job!!!
Yes
Church of the Rock
MSM provided us with quality and professional service and tailored the equipment to meet our unique needs. I’m grateful for the way you got us “up & running” on a tight timeline.
Yes
First UMC
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Yes
Leawood United Methodist Church
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Yes
Unitarian Fellowship
Our church needed an upgrade to our P.A. system and had a limited budget to get the job done. MSM made a recommendation that fit our budget and installed the system in a timely manner. Follow up was most important and we were pleased with the service.
Yes
First Regular Missionary Baptist Church
We were impressed with the professionalism of MSM and their ability to explain how the system would work in terms that were easily understood. MSM also made arrangements to transition our people into our new equipment. MSM was thorough in their project recommendation and fine tuning with unexpected situations during installation.
Yes
Rolling Hills Christian Church
The team who came to install the system were helpful, friendly, and competent. Everyone was patient with our questions. The system is superb. We’ve used it for several large groups and people are very appreciative.
Yes
Sophia Center
Not only did you do a good job, but you were great to work with, especially at a stage in our church building project when things got hectic. No surprises!!! I recommend you to everyone who asks for a sound contractor,
Yes
Faith Lutheran
You readily recognized our need and adapted to our existing space & equipment.
Yes
KLWN/KLZR
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Yes
KU Athletic Corp
Kent is doing well with his work release program. The rest of the crew covered the smell of vodka well with breath mints. The “cutting edge” technology is great, I wasn’t aware they still made 8-track players.
Truly, the system works great and I’m going to repeat it at the new clinic.
Yes
Topeka Ear Nose & Throat
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Yes
Douglas County Extension
very impressive all the way around. Professional presentation, work, + follow-up.
Yes
Waverly United Methodist Church
Thank you so much for the quality installation as well as the training on the LS9-32.
Yes
West Evan Free Church
Your service is commendable
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The Toy Store
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Yes
Wulfkuhle & Rainbolt
Thank you for doing such a good job! The results were as good as and even better than expected.
Yes
Pachamama's
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Yes
Faith Evangelical Free Church
Documentation & drawings could be a little better. Would like to see more readable diagrams w/wire #’s etc. Overall, we’re very happy!
Yes
Christ Church
I appreciate your work, but I also appreciate you. It is a joy to have you here. I just wish we had more money for more projects.
Yes
Westminster Pres.
We were very satisfied with all of phases of MSM work and products. They were always there when needed. Also answered all questions when asked.
Yes
Sacred Heart Catholic Church
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Yes
Trail Run Elementary School
Keep up the good work. Your pride and professionalism is a cut above everyone else. Thanks for all your help.
Yes
USD 497
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Yes
USD 320
MSM did a fantastic job- from project conception to design to specification to installation to support.
They are a joy to work with and I recommend them highly!
Yes
KU - The Commons
Great work. Your service proved to be invaluable in getting a system that best suited our needs.
Yes
St Margaret's Church
The system has not been in service for several weeks. Was surprised that issues occurred so soon. I received wonderful feedback when it was on.
Yes
Lawrence Memorial
We are happy with the results and appreciate the time they (MSM) took to work on the details and give us suggestions and assistance in creating a better sound in our facility. Thank you.
Yes
St. Theresa Catholic Church
We really enjoyed working with MSM all through our building process. They were helpful, patient, and gracious.
Yes
Pine Ridge Pres. Church
Appreciate your customer service + satisfaction attitude.
Pleasure working with you
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Lee Summit Christian School
I appreciate your customer support!
Yes
Lawrence High School PTO
Great! Thanks
Yes
Washburn University
Your team was extremely professional and really understood our needs and limitations. The product is quality all the way- your work ethic is excellent. Thanks so much!
Yes
Mont Ida Church of the Brethren
The reliability, professionalism, and capability of the MSM Systems’ staff is unmatched. They consistently offer fantastic service and support at a reasonable rate. We are fortunate to have them down the hill.
Yes
KU Memorial Unions
The clip-on mic is more sensitive picking up feedback than the hand mic
Yes
Presbyterian Manor
I believe all went very smoothly & the system sounds great. Thanks.
Yes
Joseph R Gatti, DDS
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Yes
St. Margarets Episcopal Church
MSM provides outstanding service. They have worked with us to provide a high quality system at an affordable price. MSM goes above and beyond to make sure our needs are meet. Not only do they provide service for equipment purchased from them, but they have helped us get the most out of what we already had.
Yes
First United Methodist Church
Apart from the wait for the projector to come in, everything was great!
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Grace EPC
MSM was extremely helpful in selecting the right equipment for our projection needs. They installed the equipment and tested it to insure it was right. We really appreciate the followup as well. Thanks guys!
Yes
Lawrence Free Methodist Church
Great service from start to finish- we are very pleased!
Yes
Sacred Heart Church
From my standpoint, the new system and sound board have improved our sound quality for worship services and made worship and preaching much better on a week-to-week basis.
Yes
Wallula Christian Church
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Yes
KU Bookstores
Kirk has been friendly, prompt, & professional! And what’s more, we are happy with the improvements to our sound system & look forward to working with you again.
Yes
Mount St. Scholastica
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Yes
Burlington United Methodist Church
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Yes
Wellsville School District
Kent was super cool to work with. Thanks for everything!
Yes
Lied Center
The professional manner which MSM approached the project was well received. The adaptability and desire for the project to be a success was appreciated. Thanks again for a job well done!
Yes
Emporia Granada Theatre
Two comments heard repeatedly after initial Fall Festival:
1. “for the first time I could hear” and
2. “for the first time I could understand”
These were said by young and old. MSM was excellent to work with, patient in explanations, and provided us, and led us to a marvelous system. The entire Independence area community says “Thank you”
Yes
Independence Memorial Hall
Great work, y’all. I’ve already recommended you to a friend!
Yes
Vox Dei Community Church
Evaluation would be stronger except for the delay in completion. The only system glitch is the one beyond your control.
Yes
Burlington UMC
We are very pleased with MSM, we will be writing a reference letter. Thanks for all your help & support. Dios te bendiga
Yes
La Fe en Jesucristo
The professionalism and willingness to provide a complete, turnkey system prompted NLCC to choose MSM over a lower bidder, and we have been totally satisfied with the end result! The hands-on training was the icing on the cake. Thanks MSM!
Yes
New Life Christian Church of Emporia
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Yes
Church of the Open Door
From the initial contact until project completion everything was handled in a very professional manner. Communication was excellent. Workmanship and installation were excellent, We could not be more pleased.
Yes
Westminster Presbyterian Church - Decatur, IL
Kent Clasen – wonderful job! Thanks!