Summary of Reviews

4.9
4.9 rating
4.9 out of 5 stars (based on 71 reviews)
Excellent90%
Very good10%
Average0%
Poor0%
Terrible0%

Customer Reviews

5.0 rating

Always quick and professional from the design to the install.

Would you recommend MSM?
Yes
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KU and PN Gwen Productions
Brock Babcock
5.0 rating

A great experience all the way through!

Would you recommend MSM?
Yes
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Bishop Seabury Academy
Steve Kellogg
5.0 rating

Working with Kent and Eddie was a pleasure! Their expertise and professionalism was very much appreciated. The installation turn-around was quick, and Eddie walked myself and our studio manager through how the light board was programmed, which was very helpful! Eddie programmed the lighting board with several different lighting choices that will fulfill our programming needs, from concerts to author talks. Thank you so much, and we look forward to working with MSM again!

Would you recommend MSM?
Yes
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Lawrence Public Library
Kristin
5.0 rating

Sound is weak north around the concession stand

Would you recommend MSM?
Yes
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Eudora High
Larry
5.0 rating

I will be calling you about putting in a hearing assistance at St. Fidelis in Victoria.

Would you recommend MSM?
Yes
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St. John's- Lawrence
Fr. Charles
5.0 rating

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Church of the Open Door
Larry
5.0 rating

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West E. Free Church
Matt
5.0 rating

Very professional staff and the equipment is so easy to use. Thank you!!

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Eldridge Hotel
Amy
5.0 rating

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Legal Services for Students Univ. of Kansas
Michele
5.0 rating

As always, MSM Systems was a pleasure to work with in all aspects of the installation. We are grateful to Kent, Kirk, & Eddie for all that they have done to improve our audio/visual offerings.

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KU Memorial Unions
Lisa
5.0 rating

MSM did a great job. They worked around classes all day and still got the job done in a timely manner, This is the first year people have made positive comments about the sound system at our graduation. Thanks.

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Baldwin USD 348
Gary
5.0 rating

Thanks for working around our crazy schedules and kids!
This system is better than I ever dreamed. We have the sound of an auditorium in a gym!

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New York Elementary
Nancy
5.0 rating

Thanks so much for listening to the specific needs that our group has in presenting to groups of teachers. I feel like you really tried to match our needs to the appropriate electronic equipment.

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Kansas Reading First
Laurie
5.0 rating

Kent is doing well with his work release program. The rest of the crew covered the smell of vodka well with breath mints. The “cutting edge” technology is great, I wasn’t aware they still made 8-track players.
Truly, the system works great and I’m going to repeat it at the new clinic.

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Topeka Ear Nose & Throat
Gary
5.0 rating

Very professional, top quality work, and product.
Customer friendly.
I appreciate all the help Kent and staff. I know we can count on the best from you.

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Eudora High School
Dave
5.0 rating

Great customer service. The system sounds great.

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University of Kansas Office of Recreation Services
Rick
5.0 rating

Kent Clasen, your staff and expertise helped me complete the installation and was very instrumental on what equipment to use for our Boardroom configuration. Thanks for all you help.

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Lawrence Public Schools
Kevin
5.0 rating

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KU Athletic Corp.
Darren
5.0 rating

You readily recognized our need and adapted to our existing space & equipment.

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KLWN/KLZR Radio
Bob
5.0 rating

Not only did you do a good job, but you were great to work with, especially at a stage in our church building project when things got hectic. No surprises!!! I recommend you to everyone who asks for a sound contractor,

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Faith Lutheran Church
Bill
5.0 rating

The team who came to install the system were helpful, friendly, and competent. Everyone was patient with our questions. The system is superb. We’ve used it for several large groups and people are very appreciative.

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Sophia Center
Sr. Eleanor
5.0 rating

We were impressed with the professionalism of MSM and their ability to explain how the system would work in terms that were easily understood. MSM also made arrangements to transition our people into our new equipment. MSM was thorough in their project recommendation and fine tuning with unexpected situations during installation.

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Rolling Hills Christian Church
Steve
5.0 rating

Our church needed an upgrade to our P.A. system and had a limited budget to get the job done. MSM made a recommendation that fit our budget and installed the system in a timely manner. Follow up was most important and we were pleased with the service.

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First Regular Missionary Baptist Church
Reginald
5.0 rating

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Unitarian Fellowship
Bob
5.0 rating

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Leawood United Methodist Church
Wallace
5.0 rating

MSM provided us with quality and professional service and tailored the equipment to meet our unique needs. I’m grateful for the way you got us “up & running” on a tight timeline.

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First UMC
Tom
5.0 rating

MSM was great to deal with, the product, service, & communication was always done in a warm & friendly, yet business like manner. They did everything in a way that left no regrets for dealing with them. Great job!!!

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Church of the Rock
Charlie
5.0 rating

Kirk has been friendly, prompt, & professional! And what’s more, we are happy with the improvements to our sound system & look forward to working with you again.

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Mount St. Scholastica
Rose Marie
5.0 rating

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KU Bookstores
Steve
5.0 rating

MSM was extremely helpful in selecting the right equipment for our projection needs. They installed the equipment and tested it to insure it was right. We really appreciate the followup as well. Thanks guys!

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Lawrence Free Methodist Church
Sheri
5.0 rating

The training and instructions we received were good, but some additional follow up might be good.

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Burlington United Methodist Church
Larry
5.0 rating

Apart from the wait for the projector to come in, everything was great!

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Grace EPC
Tyler
4.0 rating

From my standpoint, the new system and sound board have improved our sound quality for worship services and made worship and preaching much better on a week-to-week basis.

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Wallula Christian Church
Stephen
5.0 rating

MSM provides outstanding service. They have worked with us to provide a high quality system at an affordable price. MSM goes above and beyond to make sure our needs are meet. Not only do they provide service for equipment purchased from them, but they have helped us get the most out of what we already had.

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First United Methodist Church
Tracy
5.0 rating

none

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St. Margarets Episcopal Church
Bob
5.0 rating

I believe all went very smoothly & the system sounds great. Thanks.

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Joseph R. Gatti DDS
Joseph
5.0 rating

The clip-on mic is more sensitive picking up feedback than the hand mic

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Presbyterian Manor
Suzy
5.0 rating

The reliability, professionalism, and capability of the MSM Systems’ staff is unmatched. They consistently offer fantastic service and support at a reasonable rate. We are fortunate to have them down the hill.

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KU Memorial Unions
Lisa
5.0 rating

Great service from start to finish- we are very pleased!

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Sacred Heart Church
Greg
5.0 rating

Great! Thanks

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Washburn University
Lynn
5.0 rating

I appreciate your customer support!

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Lawrence High School PTO
Peggy
5.0 rating

Appreciate your customer service + satisfaction attitude.
Pleasure working with you

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Lee Summit Christian School
Jennifer
5.0 rating

We really enjoyed working with MSM all through our building process. They were helpful, patient, and gracious.

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Pine Ridge Pres. Church
JIm
5.0 rating

We are happy with the results and appreciate the time they (MSM) took to work on the details and give us suggestions and assistance in creating a better sound in our facility. Thank you.

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St. Theresa Catholic Church
Michel
4.0 rating

The system has not been in service for several weeks. Was surprised that issues occurred so soon. I received wonderful feedback when it was on.

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Lawrence Memorial
Denise
5.0 rating

Great work. Your service proved to be invaluable in getting a system that best suited our needs.

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St. Margaret's Church
Ed
5.0 rating

MSM did a fantastic job- from project conception to design to specification to installation to support.
They are a joy to work with and I recommend them highly!

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KU - The Commons
Jordan
4.0 rating

none

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USD320
Marty
5.0 rating

Keep up the good work. Your pride and professionalism is a cut above everyone else. Thanks for all your help.

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USD497
Kevin
4.0 rating

none

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Trail Run Elementary School
Debbie
5.0 rating

We were very satisfied with all of phases of MSM work and products. They were always there when needed. Also answered all questions when asked.

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Sacred Heart Catholic Church
Russell, Build Chairman
4.0 rating

I appreciate your work, but I also appreciate you. It is a joy to have you here. I just wish we had more money for more projects.

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Westminster Presb.
Kent
5.0 rating

Your team was extremely professional and really understood our needs and limitations. The product is quality all the way- your work ethic is excellent. Thanks so much!

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Mont Ida Church of the Brethren
Diane
5.0 rating

Documentation & drawings could be a little better. Would like to see more readable diagrams w/wire #’s etc. Overall, we’re very happy!

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Christ Church
Herb
5.0 rating

no comment

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Faith Evangelical Free Church
Ray
5.0 rating

Thank you for doing such a good job! The results were as good as and even better than expected.

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Pachamama's
Ken
5.0 rating

no comment

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Wulfkuhle & Rainbolt
Tom
5.0 rating

Your service is commendable

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The Toy Store
Margaret
5.0 rating

I don’t know what I would do without MSM. I truly appreciate all that you do for the Eldridge Hotel!

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Eldridge Hotel
Amy
5.0 rating

Eddie was very helpful. We used it the day he hooked it up for Cruise Nite. Works great.

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Wellsville Chamber
Roy
4.0 rating

Slow to look at our situation, but very timely once you did work with us. Very professional, addressed our need for a user friendly system, have followed up well.

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Ashland Community Church
Donald
5.0 rating

no comment

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St. Joseph Catholic Church
Gordon
5.0 rating

Kent Clasen – wonderful job! Thanks!

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St. Margaret's Episcopal Church
Darrel
5.0 rating

Thank you so much for the quality installation as well as the training on the LS9-32.

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West Evan Free Church
Matt
5.0 rating

very impressive all the way around. Professional presentation, work, + follow-up.

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Waverly United Methodist Church
Rev. Paul
5.0 rating

From the initial contact until project completion everything was handled in a very professional manner. Communication was excellent. Workmanship and installation were excellent, We could not be more pleased.

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Westminster Presbyterian Church Decatur, IL
Gary
5.0 rating

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Church of the Open Door
Damien
5.0 rating

The professionalism and willingness to provide a complete, turnkey system prompted NLCC to choose MSM over a lower bidder, and we have been totally satisfied with the end result! The hands-on training was the icing on the cake. Thanks MSM!

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New Life Christian Church of Emporia
Larry
5.0 rating

We are very pleased with MSM, we will be writing a reference letter. Thanks for all your help & support. Dios te bendiga

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La Fe en Jesucristo Church
Noe
4.0 rating

Evaluation would be stronger except for the delay in completion. The only system glitch is the one beyond your control.

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Burlington UMC
David
5.0 rating

Great work, y’all. I’ve already recommended you to a friend!

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Vox Dei Community Church
Rustin
5.0 rating

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Douglas County Extension
Billy
5.0 rating

Two comments heard repeatedly after initial Fall Festival:
1. “for the first time I could hear” and
2. “for the first time I could understand”
These were said by young and old. MSM was excellent to work with, patient in explanations, and provided us, and led us to a marvelous system. The entire Independence area community says “Thank you”

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Independence Memorial Hall
David
5.0 rating

The professional manner which MSM approached the project was well received. The adaptability and desire for the project to be a success was appreciated. Thanks again for a job well done!

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Emporia Granada Theatre
Duane
5.0 rating

Kent was super cool to work with. Thanks for everything!

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Lied Center
Andy
5.0 rating

We love working with Kirk and your team.

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Journey Church
Danielle N
5.0 rating

Kent… thank you so much for our beautiful new screen and computer, and especially for Kirk and Eddie. They absolutely did a great job.

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Central UMC Lawrence
ay H. Pr.
5.0 rating

Excellent, thank you so much for the update and for all the awesome work. I’m so excited to use a working sound system!!! Woo Hoo!

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SW Middle School - Lawrence, KS
Trish N.
5.0 rating

Kirk, It worked perfectly. Thank you so much for helping us out – you were a lifesaver!

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1st Presbyterian Church
Linda Bridges
5.0 rating

You all went above and beyond to make our grand opening a huge success! Thanks for taking such good care of us.

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Christ Community Church - Olathe
Patrick
5.0 rating

Thank you Kent!
We appreciate you working with us to find the right solution!

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Bon Bon!
Codi
5.0 rating

I love working with MSM and all the individuals who work to accomplish our goals around sound, projection, etc. They are professional and friendly. They care about getting it right and doing quality work.

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Good Shepherd Lutheran Church
Ted
4.0 rating

Would have been nice to know that the 40 switcher was a dud. 🙂 However, thanks for getting us a deal on the 800

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Church of the Resurrection
James
5.0 rating

Kent developed a thoughtful plan to improve the acoustical problems in our meeting room. What a success! The room is now usable and the panels blend into the ceiling and walls perfectly. Kent was extremely patience as we worked through the logistics (bureaucracy) at our end. Installation took less time than expected and the room was back in service in a day.

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KU Biodiversity Institute
Lori
4.0 rating

I could have used more training on the lighting board. But I should be able to just read the manual. Fixed our shadows problem! Thanks!

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First Baptist Church of Silver Lake
Peter
5.0 rating

MSM is out go-to for sound needs!

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Lawrence High School
M. Norris
3.0 rating

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Wellsville School District
Kip